Need Help?

Need to speak to someone? Our customer service representatives are here to help you. Letters outside working hours will be answered as soon as possible on the next working day.

Even though our response times may be longer than normal at present, we want to hear from you! Our friendly, knowledgeable Customer Care specialists are here to assist you, year-round, with extended hours during the busiest planning, planting, and growing months.

January–February
Mon–Fri: 8am–8pm ET

March–April
Mon–Fri: 8am–8pm ET
Sat–Sun: 8am–5pm ET

May
Mon–Fri: 8am–7pm ET
Sat: 8am–5pm ET

June
Mon–Sat: 8am–5pm ET

July–December
Mon–Fri: 8am–5pm
 
Send Us a Message
If you prefer to contact us by email, use the form below to allow us to better assist you. We will use your email address to respond to your inquiry. Please note that our response time may be longer than usual due to employee safety adjustments and a high number of inquiries. We answer emails in the order in which we receive them. Our current email response time is 2 business days.

Please provide your correct order number as AWW00001****. If not, that is not from our site. Thank you.

Please contact our email address: info@awwgarden.com